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[玩家求助] Login information does not match?

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    Post time 2019-2-11 15:24 | Show all posts |Read mode
    I bought $160 of KP coin and changed to NF Gold.
    Then I wish to buy NF items from NF homepage.
    But there was message “ Login information does not match.“
    Login information does not match.So How can I buy an items?
    To receive a support from Fleet Mission navyfield,
    I have to login, so I wish to login ID nojira
    and using password, I can't login to NF Homepage.
    So, I can not send a ticket,
    Moderator must be do something !!!


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      只能去客服区反馈,这里没有客服
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         Author| Post time 2019-2-12 01:55 | Show all posts
        I know it.
        But I can't login NF Homepage of  US,
        I can not send a ticket.
        不造谣,不传谣,不带节奏,理性交流做一个有素质有教养的玩家。
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          Post time 2019-2-12 13:16 | Show all posts
          本帖最后由 sakuya1993 于 2019-2-12 13:20 编辑

          之前碰到一样的状况,现在可以了
          Hi,

          I have got the same issue with you and it has been solved just now by my self (I still don't know how it works :( ).

          Here is the things I did:
          I contacted Kupaisky customer service yesterday and they told me to clear the browser's cookie and cache (actually you don't need to delete everything and you just need to search 'kupai'  and delete them). HOWEVER, IT DOESN'T WORK AT ALL TO ME.

          And today, I change the password and clear the cookie and cache again. Then everything begin to works. I can enter the custom service page and shop page with logined status now.

          Besides, I have aslo tried other browsers and they work, too(without clearing the cookie & cache).
          Hope this could works to you, too.

          另外,为毛我打纯英文发出会报400错误,夹几个中文就可以了?




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